On startup, an Acer Aspire laptop displayed the following error:
The current Dolby audio driver version 7.2.8000.17 and the software application expects driver version 7.2.7000.7. Please install a valid driver and software application combination.
or in Dutch, the message was:
De huidige versie van de Dolby-audiodriver is 7.2.8000.17 en de softwareapplicatie verwacht driverversie 7.2.7000.7. Intalleer een geldige combinatie van driver en softwareapplicatie.
Solutions to this problem that I tried:
- Roll back the driver using device manager or system restore
- Install an old driver which can be downloaded from the computer’s brand webpage (usually under ‘drivers’ or ‘downloads’ or ‘support’)
But ultimately I uninstalled all related drivers and installed the Realtek drivers from their website, which ultimately solved the issue. They have 32-bits and 64-bits drivers, so be careful as to which to install as this might give problems as well.