Recently I received an error code when updating some Android apps on a OnePlus One with Cyanogenmod 13 (Android Marshmallow).

Upon updating the app, both on Wi-Fi or mobile data, I received an error code. The error was:

Not responding

Google Play isn’t responding. Try again in a few minutes, and if the problem continues, get help troubleshooting.

(Error code: 927)

At first, I thought it had to do with the use of mobile data (4G). So I switched to Wi-Fi and that seemed to have solved the issue. However, a few days later, I had the same prompt when updating my Android apps using the Google Play Store.

Ultimately, I solved the issue by clearing the cache of the Google Play Store. Here are the steps to resolve the error code:

• Go to settings
• Find applications (or apps) in the menu list
• Locate the Google Play Store application in the list
• Under storage, tap the Clear Data and Clear Cache buttons

The error message did never return afterwards. Another thing you can try is updating the Google Play Store, or restarting your Android smartphone. This may also resolve the issue.